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FAQs
 If
you have a business or general technical question, this section
is a great place to start looking for answers. Just select
a category and browse through the questions and answers. We've
included all the questions we're commonly asked.
Ask A Question
If you cannot find your question below, please click
here to send us
your question. We'll get an answer to you as soon as possible.
Of course, you may also call us at any time. Our Help number
is 800-861-1065. Thanks again for your interest!
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| Question |
| I have not heard of Altec. Can you tell me about them? |
| Answer |
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Altec is a 75 year old family owned company. Altec has the largest
market share in the electrical/municipal digger derick crane, bucket
truck, hi reach crane industries. Safety, dependability and service are
how they earned their market share!
The offer the only truck moutned crane with a load movement indicator
area protection system. The only truck mounted crane with an
outrigger/boom interlock system. 18 Different service centers coast to
coast. 115 mobile techs. located throughout the U.S.
Safe, dependable and innovative cranes for 75 years! |
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| Question |
| How do I know what crane will work best for me? |
| Answer |
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We have many employees with over 250 years of combined work experience
in the crane field and can help you personally find the right solution.
Crane Type Overview
*Staight Boom (Telescopic) Material Handling Crane
Application - Roof top delivery, ground drops, setting whole wall
panels, steel beams, trusses, palletized material (when equiped with
pallet forks), lifting material or equipment high up and working over
parapet walls
Advantages - roof top delivery, setting trusses & beams, getting
over parapet walls, quick set up is quicker than other styles of crans
for repetitive lifts
Limitations - Very difficult to handle dry wall, bed space could be
limited
Options - radio remote control, pallet forks, various boom lengths and
mounting configurations
* Knuckle Boom/Material Handling Crane
Application - palletized material (with fork option), bundles of
lumber, roofing material, truss work, pre cast concrete, foundation
forms, drywall
Advantages - works well for ground drops to roof top delivery, can set
trusses, can work over parapet roofs, can be equipped with many optiosn
to meet any applicaiton.
Limitations - options can be expensive, if equipped with hyd. fork and
rotator, stowing forks can be difficult and time consuming.
Options - radio remote, top seat control (riding seat), self leveling
forks or hyd forks and rotator, fly jib, winch, various boom lengths
and mounting configurations
* Dry Wall/Universal Material Handling Crane
Application - dry wall, palletized material (roofing, block, etc.),
bundled lumber
Advantages - works well for gound drops or roof top, forks and rotator
are hydraulic and have continous rotation, cranes are light enough to
allow truck payload
Limitations - lift capacity is limited to capacity of fork &
rotator, very hard to do truss work, very hard to work over parapets,
no winch option, boom stows over payload limiting payload height,
limited boom length
Options - radio remote control, various boom lengths |
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| Question |
| What is the capacity of the Navigator forklift? |
| Answer |
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4000 lbs to 6,500 lbs. We stock the 5500 lbs. capacity.
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| Question |
| What is the warranty on Navigator forklifts? |
| Answer |
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All Navigator products are 24 months. Engine is 24 months. Parts and
labor 24-60 month for major components. |
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| Question |
| How long has Navigator been in business? |
| Answer |
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Since 1987.
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| Question |
| What are the mast heights of Navigator forklifts? |
| Answer |
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6' - 12'. We stock the 12'.
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| Question |
| What does the Navigator 5500 Lumber Series weigh? |
| Answer |
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5800 lbs. ready to operate.
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| Question |
| How do I know a Navigator forklift will work for us? |
| Answer |
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Navigator backs up their forklifts witha buy back guarantee.
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| Question |
| Can you ship the same day? |
| Answer |
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Yes. We ship all complete orders the same day we receive the order. If
a part is not in stock, we can ship as soon as we receive your part. |
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| Question |
| What shippers do you use? |
| Answer |
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We can use UPS, FedEx, Truck Freight and Bus Lines.
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| Question |
| What is your warranty? |
| Answer |
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We use the manufacturers warranty. Warranty varies from manufacturer to
manufacturer and product to product. Please call for warranty
information on a specific part. |
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| Question |
| What are your store hours? |
| Answer |
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Our store hours are from 7:00AM - 7:00PM Mon. - Fri. & Sat. 8:00AM - Noon.
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| Question |
| What are the specs of your flat beds? |
| Answer |
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We custom build to your needs. However, standard specs include:
3/16" Smooth Steel - one pc.
Main Frame 8x2 Rec Tubing
X-Mem on 12" centers made of 1.5"x3" tube steel.
Lumber head board integrated into main frame.
20 ton hoist
Sliding ratchets and straps
Side pockets and rub rails
Tool box
Standard Lengths 18', 20' and 24'
Center tie downs
Options:
Tread plate, wood floors
Contoured head boards
Fixed and removable stake sides
40 ton hoist
Custom building to individual specs
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| Question |
| Can I mount a forklift on a dumping bed? |
| Answer |
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Yes. Ask for the forklift option.
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| Question |
| Can you build a dump truck? |
| Answer |
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Yes. We build hundreds of dump trucks annually. Specs are customized to
your needs or we can sugest the right bed for your needs. |
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| Question |
| Do you stock trucks for a variety of different applications? |
| Answer |
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Yes. We stock over $7,000,000 in new and used equipment.
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| Question |
| How long does it take to build me the equipment I need? |
| Answer |
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Chances are we have you need in stock. But most equipment can be built in two to six weeks.
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| Question |
| Do you service what you sell? |
| Answer |
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We have 17 service locations that can help diagnose and fix most problems plus 115 mobile techs.
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| Question |
| What type of material handling equipment do you carry? |
| Answer |
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Cranes, dumping beds, forklifts, van bodies. Anything you can mount on
a truck, we have done or can do. |
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| Question |
| What are the different types of rolloffs? |
| Answer |
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The two main types are rolloffs are the cables tyle, with a capcity of
25,000 lbs. to 75,000 lbs. and the hook lift style with a capacity of
9,000 lbs. to 60,000 lbs. Both styles of rolloffs are designed to
pickup, haul and dump contains of verying sizes. We can help you decide
which is the right style for you. Both types of rolloffs can be equiped
with interchangable bodies. So that one truck can function as a
traditional rolloff or a dump bed, flat bed or even a water truck. Let
us help you build the truck you need. |
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| Question |
| What brand of rolloffs do you carry? |
| Answer |
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We are a full line stocking Galbreath dealer.
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| Question |
| Can you install a tarping system? |
| Answer |
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We carry all the major tarpers and can help you with the one that is right for you.
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| Question |
| Are there different options on each type of rolloff? |
| Answer |
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Yes, let us help you pick the right options for your needs.
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